Privacy Policy

  1. Our commitment to protecting your privacy.
    Your privacy is important to Leerdam Crisal Glass. This Privacy Policy explains how Leerdam Crisal Glass collects, uses, discloses, transfers, and stores your information. To protect your personal data, we share security and privacy guidelines with all employees and enforce strict safeguards across the company.

  2. What information do we collect?
    We collect personal information when you browse or register on our website(s), request information about our products, subscribe to our newsletter(s), participate in our contests, respond to a survey, or fill out a form. When registering on our site, you may be asked to provide your name, email address, country, age, phone number, or other contact-related information. During your visit, we also collect certain session-related data that does not identify individual users, such as IP addresses, browser type, internet service provider, referring/exit pages, operating system, date/time stamps, and clickstream data. We also use cookies, as described in Section 5 below.
     
  3. How do we use visitor information?
    We collect personal data for legitimate business purposes, including:
    • Customizing your experience (your information helps us better respond to your individual needs).
    • Improving our website (we continually strive to enhance our site offerings based on the information and feedback you provide).
    • Managing contests, promotions, surveys, or other site features.
    • Sending regular email communications (the email address you provide may be used to send information, respond to inquiries, and/or other requests or questions).
    • Complying with government, national security, public interest, or legal enforcement requirements.
    • Acting in emergency situations where a person’s health or safety may be at risk.
    • Other purposes disclosed at the time of collection or otherwise compatible with the above and with applicable data privacy laws and regulations.

  4. How do we protect your information?
    We implement various security measures to maintain the safety of your personal information when you enter, submit, or access it. These precautions may include password protection for online information systems and restricted access to personal data.

    All external requests related to identity or professional experience are directed to the appropriate department. 

    Leerdam Crisal Glass takes reasonable and necessary steps to protect your personal data.

    Our website is publicly accessible and hosted on a secure server.

  5. Do we use cookies?
    Yes. Cookies are small files that a website or its service provider transfers to your computer’s hard drive through your browser (if permitted), allowing the site’s or provider’s systems to recognize your browser and capture and remember certain information.

    We use cookies to help us remember and understand your preferences for future visits, as well as to collect data about site traffic and interaction to improve user experience and site tools.

  6. Do we disclose information to outside parties?
    We do not sell, trade, or transfer your information to external parties. However, we may disclose your information when we believe it is necessary to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety.

    Non-identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. We will not share your personal information with external entities for purposes other than those stated in this policy without your consent.

  7. Choice, data integrity, and access.
    We take steps to keep your personal data accurate and up to date.

    We may retain information for legal compliance, business interests, or to protect our rights in legal proceedings. Authorized employees may access and correct your data when necessary.

  8. Leerdam Crisal Glass processes and controls employee data within the EEA in accordance with our employee privacy policy for the European Economic Area. This policy is communicated to employees in the EEA through effective channels, including the corporate intranet and local HR directors. In case of inconsistency, the EEA employee privacy policy will prevail over this general privacy policy. 

  9. Questions / Contact us
    If you have questions or concerns about your privacy or how we handle your personal data, please contact our Data Privacy Compliance team at: communication@lcglass.com
    Effective date: September 2025